Privacy Policy
Last Updated: January, 2025
Welcome to Lanna Souvenirs (“we,” “our,” “us”). We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and protect your data when you visit our website [https://lannasouvenirs.com/], make a purchase, or interact with us.
1. Information We Collect
When you use our website, we may collect the following types of information:
1.1 Personal Information
We collect personal information that you provide when you make a purchase, sign up for our newsletter, or contact us. This includes:
- Name
- Email address
- Phone number
- Shipping and billing address
- Payment details (processed securely via third-party providers)
1.2 Non-Personal Information
We also collect non-identifiable data, such as:
- IP address
- Browser type
- Device type
- Website usage data through cookies and analytics tools
2. How We Use Your Information
We use the information we collect for the following purposes:
- To process and fulfill your orders
- To provide customer support and respond to inquiries
- To send order confirmations, updates, and marketing emails (only if you opt-in)
- To improve our website and user experience
- To detect and prevent fraud or security threats
3. How We Share Your Information
We do not sell, trade, or rent your personal information to third parties. However, we may share your data with:
- Payment processors to securely handle transactions
- Shipping providers to deliver your orders
- Analytics and marketing partners to improve our services
- Legal authorities if required by law
4. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to enhance your browsing experience. Cookies help us:
- Remember your preferences
- Analyze website traffic and performance
- Provide relevant advertisements
You can disable cookies through your browser settings, but this may affect website functionality.
5. Your Rights and Choices
You have the right to:
- Access, update, or delete your personal information
- Opt-out of marketing communications at any time
- Request a copy of the data we hold about you
To exercise your rights, please contact us at LannaSouvenirs@gmail.com.
6. Data Security
We implement security measures to protect your personal information. However, no online transmission is 100% secure, so we encourage you to use strong passwords and keep your login details confidential.
7. Third-Party Links
Our website may contain links to third-party websites. We are not responsible for their privacy policies, so we recommend reviewing their terms before providing any information.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated date. Your continued use of our website constitutes acceptance of these changes.
9. Contact Us
If you have any questions about this Privacy Policy or how we handle your data, please contact us:
Lanna Souvenirs
Email: lannaSouvenirs@gmail.com
Address: Baan Tawai, Chiang Mai, Thailand
Thank you for trusting Lanna Souvenirs!